Rositsa Vartonik, FLI: “Digital financial literacy does not mean solely using digital technologies as communication channels.” financial literacy, digital financial literacy, digital finance, national strategy

FLI took part in a discussion on “Financial Education in the Digital Era”, organized by the Bulgarian Fintech Association. The event, held on 11 January 2021, brought together representatives of the Ministry of Finance, the Ministry of Education and Science, the OECD, associations from the financial sector, academia, and others. The focus of the discussion was digital financial literacy and the draft National Strategy for Financial Literacy.

Rositsa Vartonik, Executive Director of FLI, commented as a panelist in the discussion:

  • Digital financial education does not mean only using digital technologies as communication channels. It includes raising awareness and providing education about digital financial products and services—their nature, advantages, and the risks associated with their use. Part of this is also increasing awareness of cybersecurity.

  • Digital financial literacy should be part of the framework of key competencies in the field of financial literacy, which is to be developed within the national strategy.

  • Digital financial services and products should be included in financial literacy curricula.

  • Educational products should be precisely targeted and take into account the specifics of the respective target groups in order to be effective.

  • Digital financial education presupposes at least basic digital literacy and basic financial literacy.

  • Digital financial services and products have democratized the financial sector and significantly facilitated access for the average consumer. However, alongside the significant advantages, attention must also be paid to the risks, including behavioral risks. Digitalization has made access to credit easy and fast, and purchases easy—just a click away. This convenience can turn into a problem if it is not combined with financial discipline stemming from basic knowledge of personal finance management.