The website www.tvoitefinansi.bg, developed by the Financial Supervision Commission, is designed for consumers of non-banking financial services. It provides accessible and useful information about non-banking financial products, consumer rights, dispute resolution mechanisms, practical advice, case studies, and tests to check financial knowledge.

Some of the most important sections include:

• “Financial Products” – types of insurance, investment products, pension and social security products

• “Easy Finance” – introduction to the capital market, insurance market, and pension market

• “Your Rights” – consumer rights depending on the type of financial product or service

• “If You Have a Problem” – guidance on resolving consumer disputes

• “10 Tips for Insurance Consumers”

• “10 Tips for Investors in Financial Instruments”

• “10 Tips for Insured Persons”

• “Life and Finance” – presents common life situations from a financial perspective, with guidance on necessary financial decisions

• Tests – “What Do We Know About Finance?” and “Guess the Financial Terms”

The website was active and promoted between July and November 2012.